Terms of Use

By creating a HelpEdU account or otherwise using HelpEdU, you agree to these Terms of Use. If you do not agree, you should not use HelpEdU. You must be able to lawfully enter into this agreement to register as a Primary Educator - HelpEdU accounts are opened and managed by an adult acting on behalf of a family, not directly by a child.

A HelpEdU account is organised around two roles. The Primary Educator registers the account, completes the family profile, and is responsible for the accuracy of the information provided. Learner profiles are added to the account and managed by the Primary Educator - a Learner does not register or manage their own account directly. Required before you can add a learner or access a Syllabus: a completed, finalised family profile.

You agree to use HelpEdU only for its intended purpose - supporting a family's home education activity - and not to misuse the platform: attempting to access another family's account or data, interfering with HelpEdU's operation, or using the platform for any unlawful purpose.

HelpEdU's platform, design, and Syllabus content remain the property of HelpEdU (or its licensors) and are made available to you for use within your account, not for redistribution or republication. Any content you submit about your family or learners remains yours; you grant HelpEdU the right to store and process it in order to provide the platform to you.

Some HelpEdU features may require a paid subscription. Specific pricing, billing cycles, and refund terms are [Placeholder — not yet determined] and will be presented at the point of purchase once finalised, rather than restated here in advance of that.

You may stop using HelpEdU at any time. HelpEdU may suspend or terminate an account that breaches these Terms, including the acceptable-use section above. The specific grounds and process for suspension are [Placeholder — not yet determined].

HelpEdU is provided on an "as is" basis. To the fullest extent permitted by law, HelpEdU disclaims liability for indirect or consequential loss arising from use of the platform. Any specific liability cap or excluded-loss categories are [Placeholder — not yet determined].

HelpEdU will try to resolve any dispute informally in the first instance. The specific dispute-resolution forum or process (for example, a named arbitration body) beyond South Africa as the governing jurisdiction is [Placeholder — not yet determined].

These Terms are governed by the laws of South Africa.

HelpEdU may update these Terms from time to time. As stated at the top of this page, this draft is not yet in effect - a real effective date will be published here once these Terms have been reviewed and approved: [Placeholder — not yet determined].

Questions about these Terms can be directed to HelpEdU at [Placeholder — not yet determined].